In case the client decides to cancel their trip, at any time between booking and the time of the trip, some deduction will be made to the advance amount. This is due to the company’s obligation to pay a certain amount for personnel and resources while booking them.
The following cancellation charges will apply if you decide to cancel the booking:
- Cancellations made 90 days or before are entitled to full balance return if it has been paid in advance excluding deposit. After 90 days have passed, in loss of 30% of the final balance has to be paid.
- Cancellations made 60 days prior to the departure date, will incur in loss of 50% of the final balance paid.
- Cancellations made 45 days before the departure date will incur in loss 60% fee of the final balance paid.
- Cancellations made 30 days or less to the departure date will incur a 100% fee of total trip cost.
NB: All refund requests must be made in writing and be received in our office within the notice period stated above.
Cancellations must be notified to the company in writing. Acceptable means of communication include letter and email.
TRIP CANCELLATION INSURANCE
As there are many unforeseen circumstances that may occur during or leading up to the trip, we highly recommend trip cancellation insurance.
In many situations, this may be the only way to receive a refund for unused services.
In brief, trip cancellation insurance may allow you to get reimbursement if you need to cancel your expedition when you are not entitled to a refund from Elite Himalayan Adventures.
